Payment Model & Refund Policy
Transparent pricing, timelines and refund terms. Last updated: 03-Sep-2025.
1. License-Based Charges
KAMPUS and other KlickApps services are charged on an individual user license basis. Payments for services are collected from individual users (students / parents / employees) and not directly from institutions, unless otherwise agreed in writing.
2. Payment Collection
All payments will be received by KAMPUS / KlickApps directly into its designated Bank Account through any of the accepted channels:
- Credit / Debit Cards
- UPI
- NEFT / IMPS Transfers
Payments must be made on or before the 5th of every month.
3. Late Payment Penalty
Users failing to make payment by the due date (5th of every month) will be charged a penalty fee of ₹100 per month until the payment is received.
4. Disbursement to Institutions
The collected fees will be transferred to the respective institutions by KAMPUS on an agreed timeline basis (monthly or quarterly), as per the mutual agreement between KAMPUS and the institution.
5. Subscription Pricing
For subscription pricing details, please get in touch with our team via any of the SPOCs below:
6. Referral Pricing
- KAMPUS offers a referral-based subscription model to encourage user engagement and growth.
- Referral pricing ranges from ₹249 to ₹999 depending on the plan applicable.
- Detailed terms, conditions, and benefits of referral-based subscriptions will be shared with users at the time of enrollment.
7. Taxes & Charges
All fees are exclusive of applicable taxes and charges, which will be levied as per prevailing laws and regulations of the Republic of India.
8. Refund Policy
Payments once made to KAMPUS are strictly non-refundable.
In case of duplicate or incorrect payments made due to a technical / gateway error, please reach out to admin@edukampus.com within 7 days of the transaction, along with the transaction reference. We'll investigate and, if the error is confirmed on our side, reverse the excess amount to the same source of payment within 7–10 business days.
9. Cancellation
You may cancel your subscription at any time. Cancellation will take effect at the end of the billing cycle. No pro-rata refunds will be issued for the remaining days of the cycle.
10. Contact for Billing
Questions about billing, invoices or refunds? Reach out at admin@edukampus.com · WhatsApp 9035601902